A global health emergency such as the coronavirus filled many USA and Canadian citizens with fear and uncertainty. And, as the coronavirus continues to make headlines across the globe, business owners and individuals are becoming increasingly concerned with the preventative measures that can (and should) be put in place to prevent the virus from contaminating schools, hospitals, businesses, and homes. In light of this, we are launching a “This is not a drill” business automation series focusing on real-life disasters such as pandemics, fires, floods, hurricanes and active shooters. We have compiled a table of content for ease of reading. Click on the topic that interests you most.
The current outbreak saw private organizations and government institutions scrambling to put in place business continuity planning measures to counter some of the business and human consequences of the coronavirus. Because organizations have much ground to cover, developments are unfolding fast considering operational agility, succession planning, and employee morale. When dealing with a pandemic such as the coronavirus, various challenges will have to be addressed in addition to the typical financial and operational challenges including employee wellbeing and health risks.
1. Employee wellbeing and health risks
In the event of a disruptive event such as the coronavirus, disaster management must go further than merely getting the business back up and running to include pandemic preparedness and infection control measures such as personal hygiene and social distancing. Staff need to be trained on what to do if they encounter someone who is ill and there should be a contingency plan in place if a customer-facing employee (or employees) fall ill. Additional issues that should be considered in your business continuity plan including managing anxiety in the workplace, fear and even xenophobia.
2. Reassign staff from non-critical functions in the event of staff absence
It is important to review staffing plans during a disruptive event such as the coronavirus to ensure staff from non-critical functions can fill in for staff that are either ill or critical functions such as client-facing roles where staff cannot work from home.
3. IT infrastructure
In the event of employee absence to work from home, IT infrastructures should be able to support the added load in the use of, for example, video conferencing but also the any additional load to client facing or service delivery technology that may occur.
It might sound all doom and gloom but there is something you can do about it. Get organized. Take control of the situation. With a focus on preparedness, taking immediate action and following the correct steps can save thousands of lives. This is what Plan4Continuity was designed for – a planning and automation tool that takes control during a disruptive or unplanned event.
Sign up for a demo and see how Plan4Continuity can help reduce the business and human impact of the coronavirus.
If you enjoyed this post, this might also be of interest for you: